Guarantee &
Return Policy


To search this site,
use the search facility below.




or read our Satisfaction Guarantee

To ask us a question about any item
or its availability, please send us an
email message at sanibelart-at-gmail
dot com
or telephone 800-305-0185.
We will respond immediately. Thank you.


You have 10 days after receiving your
order to evaluate it in person, during
which time you may return it for refund
of your purchase price.
(Please notify us first so we can look
for the package. Your return will not
be challenged - no questions asked.)

In addition, we certify the authenticity
of every item. If, within 30 days of your
purchase, a third party authority
appraises the item as something
different than our description, we
will refund your purchase price
without reservation.

In any case, you must notify us of your
intention to return a purchase within
10 days of receiving it, so we will be
looking for it.

Thereafter, you have 10 days to return
it at your expense via priority delivery

Susanne Waites,
15194 Harbour Isle Drive,
Fort Myers, FL 33908.

After we have received it in the same
condition it came to you, we will credit
your charge card or Paypal account
for the purchase price.
Upon rec


This is a secure website.
We do not share your email or
credit information with anyone.
We do not retain your credit
information unless you ask us to.

Why Buy From Us:

This is a secure site as attested to by
SSL Certificates

We have been dealing in Native American
art and jewelry with 100s of satisfied
clients for more than 20 years.

As Indian Arts and Crafts Association,
members, we assure authenticity in all
we sell.

Our customers love us and recommend us
highly. See testimonials (below)
customers we have served in the past

During the holiday season, we not only
accept returns of gift merchandise
through January 5, we also reimburse
charges for return shipping via
USPS Priority Mail during that period.

Information Requests
If you prefer to deal by telephone
call toll-free at 800-305-0185.

We will confirm item availability,
payment details and shipping charges,
and complete your transaction via
telephone, for maximum security.

We accept Visa, MasterCard,
American Expess and Paypal
We also accept personal checks, with shipment slightly delayed for check clearance.

To request a gift certificate, provide
the appropriate information in your
email message.


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What our customers say about us:

"Thank you so much for the quick reply!
 Your jewelry is beautiful and means a
great deal to me. This pendant is
for my love, who is from Florida,
and when I saw this offering it
spoke to me in a way I didn't know
was possible. Thank you so much
for allowing me the opportunity
of making this holiday special for
someone I care so much about!"


"Hi Susanne:

"Wanted to let you know that I received
my earrings on Monday and I love them!
They were exactly like the picture on the
website, which I really appreciated.
This was my first purchase from (you)
and I hope to do more. Thanks for your
help. Best wishes for a happy holiday
season and New Year!"

"Dear Susanne:

"Saturday afternoon and we just received
'the lizard.' He sure is a beauty and
what fantastic service. Thank you much".



"I received my two pieces today.
Thanks so much. I love them both!!"


"I just received the bracelet and it is
absolutely stunning! You were a pleasure
to deal with. Thanks so much for your
excellent customer service."


"Thank you again for the opportunity
to shop with you. May you find all that
you need and all that you want on your


"Superb! Even better than expected
and really fast safe service. Top Notch!"


"Beautiful...great packaging.
wonderful attention."


"Great communication and fast service...
highly recommended."


"Positive experience all around."


"Nice item, just as described.
Prompt shipping, careful packing. Thanks!"


"Outstanding service and product.

We will ship to any member of the
United States Armed Forces at our cost.
We thank them for their service and you
for your business.

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Thank you so mucfor the quick reply!